We will accept exchanges on items that are returned in their original, unwashed condition with all tags intact.
We do not accept exchanges on apothecary and select vintage. (please see item listing for exclusions)
Please email firstname.lastname@example.org within 5 days of receiving your order to be issued a Return Authorization. Returns must be postmarked within 5 days of receiving your authorization to be eligible for return/exchange.
Clients are responsible for their return shipping costs. Please note that original shipping costs are non-refundable.
All Form custom pieces are made to order and cannot be exchanged or returned for change of mind.
Please mail your return with the original receipt to the following address:
400 N Water Street
Milwaukee WI 53202
When we accept the return package, refunds will be processed within 7 business days, at which time you will be notified by email. Please allow 5-7 business days for your refund to post to your account statement. Refunds will be given in the original method of payment.
We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.